Floor Plan Assistant

Reviews for Ellie Apartments

Posted On: 8/8/2019

Google Reviews

Nice people now. Lived here for 3 yrs and in the end of last year placed an order for the oven/stove and dishwasher and BASICALLY WAS TOS EVERYTHING WORKING! AND NOT. SO we have put up wirh it. AC has been bad since April 14th and I know that cause that was the day I put my Daddy to rest. Had family over and no AIR!!!!
By: Illiyana Gibson   
Source: Excel Read Property Manager's Response

Hi Illiyana, we’re sorry to hear your feedback about your maintenance requests. We strive to make our residents happy and comfortable in their homes and would love the opportunity to turn your experience to a positive one. Management will be reaching out to you shortly to address your concerns. Thanks!

Posted On: 6/24/2019

Google Reviews

Great management and the location is perfect!
By: Dylan Parker   
Source: Excel Read Property Manager's Response

Hi Dylan, thank you for the great feedback about our property location and management team! We’re happy to have you with us at Ellie!

Posted On: 6/24/2019

Google Reviews

Looking to relocate to Austin and a friend referred me to this complex for a couple reasons...one, location and 2ndly the staff! Mia was the leasing agent and she was not only knowledgeable of the community but of Austin! If you’re looking for a new apartment RUN don’t walk here!!!! Ask for Mia, she will take great care of you!
By: Margaret Hernandez   
Source: Excel Read Property Manager's Response

Hi Margaret, thank you so much for taking the time to leave this review. We’re so glad to hear your feedback about our property and our management team! Mia and the rest of our team are happy to provide you with an exceptional living experience. Have a great day!

Posted On: 6/10/2019

Google Reviews

Great living here, its been already 1.5 years and all the time you see improvements, thanks for your effort
By: Ramon de la Fuente   
Source: Excel Read Property Manager's Response

Hi Ramon, thank you for the great feedback! We’re happy to have you with us at Ellie!

Posted On: 6/5/2019

Google Reviews

Unfortunately, I have not had the best experience here at the Ellie. I've now lived here for 5 months and have 11 more to go :( I didn't get to view my actual unit or layout until the day before my move -in. The property is beautiful and the location is awesome however the security of the property is NOT. My car has been broken into, my mail has been stolen out of my mailbox that I've had to make several fraud claims/identity claims for, my bicycle was stolen from the public bike racks on property... Not once have I been contacted about any of these issues. My apartment is alright for the most part, besides the water being shut off multiple times throughout the 5 months that I've lived here. There is definitely water issues/leaks in my building. I've submitted several work orders regarding the minor things that need fixed (sink leaks, broken drawers, paint issues) and it has taken months for them to come out and when they do they are never prepared to fix anything... I'm honestly just disappointed because I expected better from them especially for the price that I pay every month.
By: Jordyn Shaw   
Source: Excel Read Property Manager's Response

Hi Jordyn, We appreciate you sharing your feedback and are sincerely apologetic to hear about your recent experience in our community. We would love the opportunity to speak with you in person to address your concerns about the water shut offs and apartment maintenance, as well as the situations with your mail and bike. We will call you to discuss your concerns. Thanks!

Posted On: 6/3/2019

Google Reviews

The user didn't write a review, and has left just a rating.
By: Maria Mosquera   
Source: Excel Read Property Manager's Response

Hi Maria, thank you for the 5-star review! Have a great day!

Posted On: 6/3/2019

Google Reviews

Nothing but positive things to say! I have lived here for over 2 years and just renewed. The staff is always friendly and super helpful, the property is clean and beautiful and they have good sized yard options! I love living here!
By: Cheryl Drew   
Source: Excel Read Property Manager's Response

Hi Cheryl, thank you so much for taking the time to leave this review. We’re so glad to hear that you enjoy living at Ellie Apartments and appreciate the property space. Our team is happy to provide you with an exceptional living experience. Have a great day!

Posted On: 6/2/2019

Facebook Reviews

These are really nice apartments. They are a bit older but recently remodeled with granite tops and wood floors. The community is very nice, I lived there for a little bit over a year and never had any problems. Great place to call home!
By: David G Rodriguez   
Source: Excel Read Property Manager's Response

Hi David, Thank you for the recommendation! We appreciate you taking the time to share this feedback about Ellie Apartments with us. We hope you have a wonderful day!

Posted On: 5/27/2019

Apartment Ratings

I like very much living in Ellie, the location, trees, quietness are unbeatable The views are really nice Carports are excellent Admin offices real nice Gym clean, never busy People in the office nice and friendly
By: Resident 2017-2019   
Source: Excel Read Property Manager's Response

Hi David, Thank you for the recommendation! We appreciate you taking the time to share this feedback about Ellie Apartments with us. We hope you have a wonderful day!

Posted On: 5/15/2019

Google Reviews

I've lived at Ellie for 8 years & just resigned my lease with the help of Brenda Walker! She's A-M-A-Z-I-N-G! She is always super helpful with any issues that might arise in my apartment (as some issues are just inevitable!). She's very knowledgeable and
By: Tina Salinas   
Source: Excel Read Property Manager's Response

Hi Tina, thank you so much for the glowing feedback about Brenda Walker and your time at Ellie! We’re so happy to hear you’ve had such positive experiences at our property and with our team. Have a great day!

Posted On: 5/14/2019

Apartment Ratings

I have lived in the same unit for 7 years. The community is AMAZING! The folks in the office ROCK especially the Assistant Manager, Brenda Walker! Brenda always goes above and beyond for me! Ellie for Life!!!!!!!!!!
By: Resident 2019   
Source: Excel Read Property Manager's Response

Reviews like these are why we do what we do. Our residents and their satisfaction are our number one priorities! We are so thrilled to hear about your great experience with Ellie.

Posted On: 5/12/2019

Google Reviews

The user didn't write a review, and has left just a rating.
By: Mey Giron   
Source: Excel Read Property Manager's Response

Hi Mey, thanks for reaching out. We’re having trouble locating you in our resident database. We’d love for you to swing by the office or call us at (512) 444-3000 so we can better assist you and address any concerns. Thanks!

Posted On: 4/15/2019

Apartment Ratings

Great place to live. Sketchy neighborhood. Great for people with dogs. Have enjoyed my stay and would recommend for this price range. Ellie maintenance requests get fulfilled usually within a day or two.
By: Jake_W785 Resident 2019   
Source: Excel Read Property Manager's Response

Hi Mey, thanks for reaching out. We’re having trouble locating you in our resident database. We’d love for you to swing by the office or call us at (512) 444-3000 so we can better assist you and address any concerns. Thanks!

Posted On: 3/29/2019

Facebook Reviews

Great apartments, awesome staff.
By: Vincent Parotta   
Source: Excel Read Property Manager's Response

Hi Vincent, thank you for the recommendation! We appreciate you taking the time to share this feedback about Ellie Apartments and our team with us. We hope you have a wonderful day!

Posted On: 1/29/2019

Facebook Reviews

I’ve had a great experience at Ellie after about 4.5 months! It’s extremely dog friendly with a great dog park. It’s probably the nicest of the Riverside apartments. My only criticism would be to keep the gym cleaner and to maybe enhance pest control!
By: Jake Wexler   
Source: Excel Read Property Manager's Response

Thank you so much for the wonderful recommendation Jake! We are so pleased to hear you have enjoyed living at Ellie and will take note of your feedback regarding the gym and apartment pest control.

Posted On: 1/24/2019

Apartment Ratings

I love living at Ellie! My apartment has amazing upgrades that you won't find anywhere else for the price and the staff is incredibly friendly and helpful. The only downside is that visitor parking is very inconvenient if you live towards the back of the community as all the visitor spots and street parking are located at the front of the community.
By: Resident • 2018 - 2019   
Source: Excel Read Property Manager's Response

Thanks so much for your review! We are so glad to hear you've had a positive experience.

Overall Rating

4 out of 5 stars

Testimonials